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3 Replies Last post: Feb 17, 2012 7:36 PM by Asia Rudenko  
Brad Johnson Newbie 2 posts since
Feb 11, 2012
Currently Being Moderated

Feb 13, 2012 11:22 AM

Profiling a web application under IIS

Hi, I'm evaluating dotTrace and I'm having some problems with profiling an ASP.NET application under IIS, I've followed the instructions outlined here:, but I've had no luck. Turning on logging produces these errors:

:57:54 PM.123: Thread:1: [GlobCleanUpUser] S-1-5-19 'C:\Windows\ServiceProfiles\LocalService\NTUser.dat' Failed
2:57:54 PM.123: Thread:1: [GlobCleanUpUser] S-1-5-20 'C:\Windows\ServiceProfiles\NetworkService\NTUser.dat' Failed
2:57:54 PM.268: Thread:1: [GlobCleanUpUser] S-1-5-21-3483202800-1294443289-788217339-4649 'C:\Users\***\NTUser.dat' Failed
2:57:54 PM.439: Thread:1: [GlobCleanUpUser] S-1-5-21-3876080227-1774565022-3202731406-1000 'C:\Users\***\NTUser.dat' Failed
2:57:54 PM.605: Thread:1: [GlobCleanUpUser] S-1-5-21-3999402647-1922055894-3561430602-19824 'C:\Users\***\NTUser.dat' Failed
2:57:54 PM.818: Thread:1: [GlobCleanUpUser] S-1-5-21-39997874-886523497-1299147156-122873 'C:\Users\***\NTUser.dat' Failed
2:57:55 PM.122: Thread:1: [GlobCleanUpUser] S-1-5-21-39997874-886523497-1299147156-123318 'C:\Users\***\NTUser.dat' Failed
2:57:55 PM.123: Thread:1: [GlobCleanUpUser] S-1-5-21-39997874-886523497-1299147156-131905 'C:\Users\***\NTUser.dat' Failed
2:57:55 PM.282: Thread:1: [GlobCleanUpUser] S-1-5-21-39997874-886523497-1299147156-64748 'C:\Users\***\NTUser.dat' Failed
2:57:55 PM.445: Thread:1: [GlobCleanUpUser] S-1-5-82-3006700770-424185619-1745488364-794895919-4004696415 'C:\Users\DefaultAppPool\NTUser.dat' Failed
2:57:55 PM.744: Thread:1: [GlobEnvUpdate]
2:58:45 PM.508: Thread:9: [SessionController] Finished
2:58:45 PM.520: Thread:10: [UserEnvClean]
2:58:45 PM.521: Thread:10: [GlobEnvClean]
2:58:45 PM.523: Thread:10: [GlobCleanUpUser] S-1-5-19 'C:\Windows\ServiceProfiles\LocalService\NTUser.dat' Failed
2:58:45 PM.524: Thread:10: [GlobCleanUpUser] S-1-5-20 'C:\Windows\ServiceProfiles\NetworkService\NTUser.dat' Failed
2:58:45 PM.685: Thread:10: [GlobCleanUpUser] S-1-5-21-3483202800-1294443289-788217339-4649 'C:\Users\***\NTUser.dat' Failed
2:58:45 PM.823: Thread:10: [GlobCleanUpUser] S-1-5-21-3876080227-1774565022-3202731406-1000 'C:\Users\***\NTUser.dat' Failed
2:58:45 PM.973: Thread:10: [GlobCleanUpUser] S-1-5-21-3999402647-1922055894-3561430602-19824 'C:\Users\***\NTUser.dat' Failed
2:58:46 PM.155: Thread:10: [GlobCleanUpUser] S-1-5-21-39997874-886523497-1299147156-122873 'C:\Users\***\NTUser.dat' Failed
2:58:46 PM.464: Thread:10: [GlobCleanUpUser] S-1-5-21-39997874-886523497-1299147156-123318 'C:\Users\***\NTUser.dat' Failed
2:58:46 PM.465: Thread:10: [GlobCleanUpUser] S-1-5-21-39997874-886523497-1299147156-131905 'C:\Users\***\NTUser.dat' Failed
2:58:46 PM.609: Thread:10: [GlobCleanUpUser] S-1-5-21-39997874-886523497-1299147156-64748 'C:\Users\***\NTUser.dat' Failed
2:58:46 PM.790: Thread:10: [GlobCleanUpUser] S-1-5-82-3006700770-424185619-1745488364-794895919-4004696415 'C:\Users\DefaultAppPool\NTUser.dat' Failed

I'm running the tests in Visual Studio and the DotTrace controller window only has the option to stop the application, which doesn't work when clicked. I will try to provide any additional information that is requested.

Asia Rudenko JetBrains 120 posts since
Nov 11, 2010
Currently Being Moderated
Feb 13, 2012 5:52 PM in response to: Brad Johnson
Re: Profiling a web application under IIS

Hello Brad,

Please try the following:

1. run dotTrace (and also remote agent, if you're profiling remotely) as administrator;

2. reduce the amount of logged-in users on your machine to as little as possible. The best variant is only one user

Please let me know if it doesn't help.

Asia Rudenko JetBrains 120 posts since
Nov 11, 2010
Currently Being Moderated
Feb 17, 2012 7:36 PM in response to: Brad Johnson
Re: Profiling a web application under IIS

Brad, I've written an email to you before checking the forum Thanks for letting me know that the problem is solved, and glad to hear it works now.

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