Hello there,

dotTrace itself is installed to C:\Program Files (x86)\JetBrains\dotTrace\v5.0\Bin, which is by default.

So the remote agent is located in C:\Program Files (x86)\JetBrains\dotTrace\v5.0\Bin\Remote and the web service is in C:\Program Files (x86)\JetBrains\dotTrace\v5.0\Bin\Remote\RemoteAgent.WebService.

When I run RemoteAgent.exe from a command line it's OK.

I install it by executing "installutil /i RemoteAgent.exe" and it actually appears in Services with the stopped state, which is OK as well at this point I suppose.

Then I click Start and in 10 minutes of being in Starting state I get following messages in System event log:

"A timeout was reached (600000 milliseconds) while waiting for the JetBrains Profiler Remote Agent service to connect."

"The JetBrains Profiler Remote Agent service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion."

Playing with a log file I've figured out it expects App path to be in "C:\Windows\system32\RemoteAgent.WebService"

I've also tried to specify Start parameters for the windows service like the following but according to the log it seems to ignore them completely, event I use just /port=9001

/log /port=9001 /appdir="C:\Program Files (x86)\JetBrains\dotTrace\v5.0\Bin\Remote\RemoteAgent.WebService"

Could you please assist in configuring the windows service and bringing it up and running?

Thanks in advance!